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Who We Are

PlutoNode is a UK-based hosting provider, operating worldwide. Our goal is to offer premium hosting to all customers, irrespective of budget and location. We're dedicated to providing top-notch products at affordable prices and excellent customer support. PlutoNode aims to be the future of hosting.

About Us

Thriving Community

We're a thriving community of driven individuals who are passionate about making a difference.

Innovation & Creativity

We're committed to pushing the boundaries of what's possible in the world of hosting technology.

Great Culture

Our team culture is built on trust, empowerment, and a shared dedication to excellence.

Something For Everyone

With multiple positions available, you can help shape the future while doing what you love.


Why Choose PlutoNode?

01

Experience Acquired

You'll acquire and develop multiple skills, while gaining experience within the hosting industry.

02

Improved Knowledge

You'll gain a deeper understanding into our systems, products and brand.

03

Future Opportunities

Future opportunities opened up with the experience and knowledge gained.

04

Great Environment

Be part of a fun, friendly, social, collaborative and flexible working environment.

05

Team Discounts

Regardless of your position, you're entitled to a 25% discount on most of our products.

06

Ongoing Training

You'll receieve consistent refresher training and 1:1 mentoring, supporting you all the way.

Application Process


Written Form

You'll fill out a Google form with your details, CV/resume and some basic information.


Basic Assessment

You'll complete a basic assessment (10-20 questions) to assess your knowledge.


Voice Interview

You'll participate in a 15-30 minute voice interview, so that we can get to know you better.


Trial Phase

You'll become a team member with full responsibilities after a 2 week trial phase.

We'll contact you within 1-2 weeks if your written form is successful. We won't notify you if it's unsuccessful.

Open Positions

  • PlutoNode is in search of proactive Support Agents responsible for resolving technical issues and ensuring a smooth post-sales support experience. Your role will be pivotal in assisting customers with all kinds of technical queries.

    Requirements:

    ▪ Applicants must be at least 16 years old at the time of application.

    ▪ Previous experience in a technical support role within the hosting industry.

    ▪ The ability to speak and write in fluent English, alongside excellent communication skills.

    ▪ The ability to work independently or as part of a team, within a fast-paced environment.

    ▪ Advanced technical knowledge related to the services we offer.

    ▪ Experience using the Pterodactyl and DirectAdmin control panels.

    Responsibilities:

    ▪ You'll be constantly interacting with customers in a high-volume environment.

    ▪ You'll be expected to handle technical support tickets through our Client Area.

    ▪ You'll be working alongside other Support Agents and reporting to the Customer Experience Manager.

    ▪ You'll be escalating tickets to specific technical-based team members if appropriate.

    Benefits:

    ▪ Full onboarding training and access to a mentoring program.

    ▪ Private Human Resources support and guidance.

    ▪ An exclusive 25% discount on most PlutoNode services.

    ▪ This position is currently voluntary unless otherwise agreed.

    Please Click Here to apply!

  • PlutoNode is in search of proactive Sales Associates to aide potential customers in their queries, pitch our products to the wider community, and offer pre-sales support. You'll be instrumental in selling our products, and answering any questions regarding them.

    Requirements:

    ▪ Applicants must be at least 16 years old at the time of application.

    ▪ Previous experience in a sales or customer-service role within any industry.

    ▪ The ability to speak and write in fluent English, alongside excellent communication skills.

    ▪ The ability to work independently or as part of a team, within a fast-paced environment.

    ▪ Solid understanding of our products, policies and overall brand.

    Responsibilities:

    ▪ You'll be constantly interacting with customers in a high-volume environment.

    ▪ You'll be expected to handle sales enquiries tickets through our Client Area.

    ▪ You'll be participating in research-based outreach and sales projects.

    ▪ You'll be working alongside other Sales Associates and reporting to the Customer Experience Manager.

    Benefits:

    ▪ Full onboarding training and access to a mentoring program.

    ▪ Private Human Resources support and guidance.

    ▪ An exclusive 25% discount on most PlutoNode services.

    ▪ This position is currently paid at a 35% commission rate unless otherwise agreed.

    Please Click Here to apply!

  • PlutoNode is in search of a Chief Marketing Officer (CMO) responsible for overseeing the planning, development, and execution of the company's marketing and advertising initiatives. Reporting directly to the CEO, the CMO's primary responsibility is to generate revenue by increasing sales through successful marketing strategies and initiatives.

    Requirements:

    ▪ Applicants must be at least 16 years old at the time of application.

    ▪ Previous experience in a marketing role (preferrably senior/leadership) within the hosting industry.

    ▪ The ability to speak and write in fluent English, alongside excellent communication skills.

    ▪ The ability to work independently or as part of a team, within a fast-paced environment.

    ▪ The ability to demonstrate leadership qualities and the ability to motivate and guide a diverse team.

    ▪ Proven track record of developing and implementing successful marketing strategies.

    ▪ Solid understanding of our products, policies and overall brand.

    Responsibilities:

    ▪ You'll develop and implement the company’s marketing strategy in alignment with its overall business goals.

    ▪ You'll lead the marketing team, including digital marketing, product marketing and public relations.

    ▪ You'll collaborate with other executives to establish growth strategies and set performance metrics.

    ▪ You'll conduct market research and competitive analysis to identify opportunities for brand growth and differentiation.

    ▪ You'll utilise performance metrics to measure the effectiveness of marketing campaigns and adjust strategies accordingly.

    ▪ You'll manage public relations efforts to build and maintain a positive company image.

    ▪ You'll complete any other reasonable tasks which you are asked to do.

    Benefits:

    ▪ Fixed salary with performance bonuses available.

    ▪ Wide variety of leadership skills acquired and developed.

    ▪ An exclusive 75% discount on most PlutoNode services.

    ▪ Frequent interactions with other executives, providing insights into company strategy and vision.

    ▪ Freedom to experiment with new ideas and marketing techniques.

    ▪ Fully remote and flexible working environment.

    Please email [email protected] to commence the application process.

Email Us

Please contact Mason B., HR Manager for more information:

[email protected]